Systems Analyst
Contract
Augusta, Maine
Systems Analyst
Job Type: Hybrid – Travel to Bangor and Freeport required intermittently
Overview:
Our client is looking for a Systems Analyst with experience in gathering requirements, writing user stories, and UAT testing. The ideal candidate should be adept at communicating with both technical and non-technical staff and possess strong knowledge of MS Power Platform. This role will focus on analyzing user needs, improving existing systems, and supporting both technical and operational requirements.
Top 3 Skills:
- Gathering Requirements and Writing User Stories
- UAT Testing with Strong Communication Skills
- Knowledge of MS Power Platform
Key Responsibilities:
- Analyze business objectives, evaluate problems, and recommend solutions while performing cost/benefit analysis.
- Work closely with stakeholders to understand operational procedures, identify issues, and specify input/output needs for improved processing.
- Develop detailed user requirements and program specifications for system modifications or development.
- Review system capabilities and limitations, ensuring program changes align with existing infrastructure.
- Provide technical assistance, troubleshooting support, and external information sharing within a customer service setting.
- Manage technical and support requirements related to hardware, office equipment, and system installations.
- Prepare flowcharts, tables, and documentation for effective system design and implementation.
- Assist in the development and maintenance of software applications while ensuring secure and efficient system processes.
Preferred Qualifications:
- Experience in process automation and improvement.
- Ability to balance technical expertise with creative problem-solving.
- Excellent judgment and independence in carrying out tasks.