IT Specialist
Contract to Hire
Scarborough, Maine
On-Site Scarborough, ME Monday-Friday
$25/hr
We are seeking an IT Specialist to join our client's IT team and assist in the administration and maintenance of their organization's systems and network infrastructure. The ideal candidate will have a passion for technology, strong problem-solving skills, and a willingness to learn and grow in an incredible environment.
Responsibilities include:
- Monitor system performance, troubleshoot issues, and perform routine maintenance tasks to ensure the reliability and availability of our systems.
- Assist in installing, configuring, and maintaining operating systems, software applications, and system utilities.
- Assist in the planning, implementation, and documentation of IT projects, such as system upgrades, migrations, and deployments.
- Collaborate with senior administrators and other IT staff to ensure project success.
- Provide technical support to end-users by troubleshooting hardware and software issues, answering inquiries, and resolving problems in a timely and efficient manner.
- Set up and configure user accounts, permissions, and access controls.
- Configuration, installation, and maintenance of network infrastructure, including routers, switches, firewalls, and VPNs.
- Monitor network performance and troubleshoot connectivity issues as needed.
- Admin of servers, including setup, configuration, and maintenance of operating systems, applications, and services.
- Perform routine server tasks such as backups, updates, and security patching.
- Implement and maintain security measures, such as firewalls, antivirus software, and access controls.
- Monitor for security breaches and respond to incidents in accordance with established procedures.
- Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
- Generate reports on system performance, security incidents, and support activities as required.
- Stay up-to-date with emerging technologies and industry trends.
- Share knowledge and best practices with team members.
- Provide training and support to end-users as needed.
- Previous experience in a technical support or system administration role is required.
- Strong knowledge of computer hardware, operating systems (Windows, Linux), and network fundamentals.
- Familiarity with virtualization technologies (VMware, Hyper-V) is a plus.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
- Willingness to learn new technologies and take on new challenges.